Return & Refund Policy

Last Updated: August 2026

Details regarding our 7-day replacement and refund policy.

We take absolute pride in our formulation efficacy. If you experience an issue with your received package, our hassle-free replacement and return policy is designed to assist you immediately.

1. 7-Day Replacement Guarantee

We offer a 7-day replacement window for products that arrive physically damaged, defective, or with missing components. To initiate a replacement:

Contact our customer support team within 7 days of delivery.
Provide clear unboxing photographs or a short video demonstrating the defect.

2. Refund Processing

Approved refunds are credited directly back to the original payment source (credit card, debit card, UPI, net banking) within 5 to 7 business days of inspection approval.

3. Non-Returnable Scenarios

Due to hygiene and cosmetic safety standards, opened, partly consumed, or unsealed skincare bottles cannot be returned unless verified as defective prior to receipt.