Privacy Policy

1. Information We Collect

We collect information directly from you when you create an account, place an order, or subscribe to our newsletter:

• Personal Identifiers: Full Name, Email Address, Mobile Phone Number.
• Delivery & Billing Data: Shipping Address, City, State, Postal PIN Code.
• Payment Information: Encrypted payment transaction tokens processed securely via PCI-DSS compliant gateways (Razorpay).
• Skin Profile Data: Voluntary responses submitted through our Skin Diagnostic Quiz.
• Technical Logs: IP Address, browser type, device information, and interaction cookies.

2. How We Use Your Information

Your information is used strictly to fulfill orders and provide tailored skincare experiences:

• Processing and dispatching your product orders seamlessly.
• Communicating order status updates and tracking details via SMS/Email.
• Providing personalized skincare formulation recommendations.
• Improving site security, detecting fraudulent activity, and adhering to legal requirements.

3. Cookie Policy & Analytics

We use essential session cookies to remember your shopping cart items, wishlist preferences, and authentication state. Analytical cookies help us optimize page performance and user experience. You may modify your browser settings to decline cookies if preferred.

4. Data Security & Encryption

All data transmitted between your browser and our servers is secured with 256-bit SSL encryption. We never store raw credit card numbers or banking passwords on our databases.